Refund policy

Due to the digital nature of my products, all sales are final.

Once a digital product has been purchased and accessed or downloaded, I am unable to offer refunds, exchanges, or cancellations. This is because digital files cannot be returned once delivered.

Please ensure you read the product description carefully before purchasing and contact me if you have any questions about whether a product is suitable for your needs.

If you experience any issues accessing your purchase, or if a file is faulty or incomplete, please contact me at caroline@ccsharedservices.com and I’ll be happy to help.

This policy does not affect your statutory rights under applicable consumer protection laws.